Skip navigation

Crowdsourcing Citizen Feedback on District Development in Ghana Using Interactive Voice Response Surveys

Crowdsourcing Citizen Feedback on District Development in Ghana Using Interactive Voice Response Surveys

  <h4>Practice Paper</h4>
Publication Date
Thursday, December 1, 2016

"In Ghana, as in most countries, there is no systematic or easy way to provide inputs on citizen satisfaction and preferences to decision-makers."

This practice paper shares the results of a research project involving a crowdsourcing platform which uses sms (text messages) to gather citizen feedback on social services in order to increase government accountability. The paper was published as part of the Making All Voices Count initiative, a citizen engagement and accountable governance programme, which seeks to build an evidence base on what works in technology for voice, transparency, and accountability; how it works; and why.  

  <div class="field button"><a href="https://opendocs.ids.ac.uk/opendocs/bitstream/handle/123456789/12716/VOTOMobile_PracticePaper_Online.pdf" target="_blank">Clic here to download this 16-page brief in PDF format. </a></div>
Contacts (user reference): 
Making All Voic...
Source: 

Making All Voices Count website on May 10 2017.

read more