New topic for adding users

Case Tracker

The case tracker gives you a way to track progress on your projects and assign cases to yourself and others.

• Add projects to keep your cases organized.
• Add cases to assign tasks or assignments to yourself and others for completion.
• Cases can be reassigned, postponed, and closed, among other actions.
• The history of a case - who it's been assigned to, its status and its priority - can be tracked viewing its comment thread.